Privacy Policy

At Moltravi, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.

Information We Collect

When you visit our website, place an order, or contact us, we may collect certain information, including:

  • Name and contact information, such as email address, phone number, and shipping address.
  • Payment information required to process your order.
  • Order details, purchase history, and customer service communications.
  • Device information, browsing activity, and website usage data collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Provide customer support and respond to your inquiries.
  • Send order updates, shipping notifications, and important service messages.
  • Improve our website, products, and overall shopping experience.
  • Prevent fraudulent transactions and maintain website security.

Payment Information

All payments are processed securely through trusted payment providers. Moltravi does not store or have access to your complete payment card information.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze visitor behavior, and provide a better shopping experience.

Cookies help us remember your preferences, understand how customers use our website, and improve our services.

Sharing Your Information

We may share your information only when necessary to provide our services, including:

  • Shipping and logistics partners who help deliver your orders.
  • Payment providers who securely process transactions.
  • Service providers that support our website operations and customer experience.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

While we use industry-standard security practices, no online transmission or storage method can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, update, or request deletion of your data.

If you would like to make a privacy-related request, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: zara68986@outlook.com

We aim to respond to all privacy-related inquiries within 24–48 business hours.